Actel

About Us

20 years of leadership in mobile technology has made ACTEL a foremost player in the industry across Beirut and the MENA region. An international client base, solid carrier connections, and various operators and partners have made ACTEL a reliable gateway to the highly developing MENA region. ACTEL has become a pioneer in VAS, due to its extensive mobile reach, state-of-the-art technological execution, and modern alternative payment platform. It recently added cloud services, in order to provide the finest contemporary facilities in the App and content industry. Creativity, proficiency, and credibility define ACTEL and make it stand out in mobile and content technology.

Mission

ACTEL has always been keen on providing its customers with exceptional mobile and content services. Equipped with the vanguards of mobile technology, creativity, and innovation, ACTEL seizes all profitable opportunities and transforms them into revenue.

Vision

Being the leading mobile payment aggregator in the MENA region, ACTEL aims to keep serving its customers in line with its high professional and ethical standards. ACTEL will always be the bridge between the latest trends in the mobile technology field and achieving its costumers' desired goals.

values

Professional

ACTEL operations are performed by a first-class team of professionals who provide prime services to customers and operators. Trust, accuracy, integrity, and competence are key to success.

Proactive

The know-how, creativity, and anticipation of ACTEL's team leave no room for problems to occur. ACTEL always looks beyond the present as it constantly explores new markets, unveils great potentials, and reaches innovative ideas.

Urgency

Time is invaluable. At ACTEL, time is highly appreciated when it comes to meeting deadlines, working under pressure, and being realistic. When customers are racing with time, ACTEL offers speed not haste.

Credible

Honesty and trust are indispensable qualities to ACTEL. This is reflected through the live monitoring interface and the 24/7 support which allow operators to monitor, examine, and get the help they need to make precise decisions and maintain solid relationships with ACTEL.

Services

SMS

The Premium SMS service is a simple way for consumers to pay for services and products via their mobile handsets. Whether it is a voting competition using a short number on radio or TV, subscription requests to mobile games, mobile information services, ringtones, Micropayment transactions, etc... SMS payments are available from more than 20 countries and through all major mobile operators; consumers are simply charged for sending and receiving a premium text message.

DIRECT CARRIER BILLING

Staying ahead in this business requires any top leading company to be up to date and connected to the best partners. And as direct carrier billing has become the world's most popular mobile payment, ACTEL caught up with establishing the required connections with the right operators. DCB is now widely spread across Europe, Asia and the Middle East. ACTEL has established more than 20 DCB connections with various operators such as Etisalat Group, Ooredoo Group, Zain Group, Orange Group and DU...

THURAYA INTERNATIONAL IVR

International IVR through a leading mobile satellite communication company that provides people with the necessary tools to bring the organizations and communities they serve closer together. ACTEL has been acting as one of the exclusive providers of this solution. The International IVR platform does not only make inbound and outbound calls, but also serves as media station to enable interaction with its users. Recently, ACTEL added cloud services to its range of services, in order to streamline operations and speed up processes. Cloud platforms decrease costs, save time, and increase efficiency and innovation in a secured and safe way.

SUPPORT TEAM & CUSTOMER CARE

Constantly sustaining relationships with our partners takes strong commitment from our side. To establish this level of understanding, ACTEL focuses on always being available when needed. Our support team is present 24/7 to assist users, operators or clients with any problem they might face. In fact, ACTEL offers 24/7 online monitoring in order to keep operators updated with their status and help them in their decision making. The strong technical background and communication skills they possess enable them to bring fast solutions and remain available to any open discussion.

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